While our museums are closed, our supply chains and distribution network currently remain active and IWM Prints is fully operational.
Nothing is more important to IWM than the health, safety and wellbeing of our staff and customers and we are following the advice of Public Health England (PHE). Our workshop team are working with upmost precaution and respecting distancing measures.
PHE has advised that there is currently no evidence to suggest that the virus can be transmitted from post, packages or parcels, therefore customers receiving goods are not at risk of contracting the coronavirus (COVID-19).
Our couriers have said that they will be not be handing over their devices to capture electronic signatures. Drivers will instead log customer details on their behalf on delivery as proof of delivery.
IWM Prints will continue to send parcels to affected areas. However, attempts to limit the spread of the coronavirus by our couriers could unfortunately result in delivery delays for some of our services to these locations.
For anything else, contact our customer service team.